phblaze Privacy Policy – How We Handle Your Data

When you register for an account on phblaze, we collect personal information including your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the verification process, we may also request a copy of a valid government-issued ID to confirm your identity and eligibility to use the platform. When you make deposits or withdrawals, your payment details are processed securely through our approved payment partners, and we retain transaction records as required by applicable regulations. We also collect technical data such as your IP address, device type, browser information, and session activity logs to maintain platform security and improve performance. Any information collected through our support channels — including emails sent to [email protected] — is retained to help resolve queries and improve the quality of our service. You are not required to provide more information than is necessary for account registration and platform use, and we do not collect sensitive personal data beyond what is needed for identity verification and fraudprevention purposes.

The personal information you provide is used primarily to create and manage your phblaze account, verify your identity, and process deposits and withdrawals in Philippine pesos (PHP). We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and responses to support queries you have raised. Your activity data helps us monitor for unusual behaviour, prevent fraud, and ensure the platform remains fair and secure for all registered players across the Philippines. We may use aggregated and anonymised data to analyse platform performance and improve the overall experience for our players, but this data cannot be used to identify any individual. Where required by Philippine law or regulatory authorities, we may use your information to fulfil legal obligations including identity reporting and anti-money laundering compliance. We do not use your personal information to send unsolicited marketing communications, and we do not build behavioural profiles for the purpose of selling advertising to third parties.

phblaze does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform — including payment processors, identity verification providers, and IT infrastructure partners — and only to the extent necessary for those specific purposes. All third-party partners who handle your data are required to maintain appropriate security standards and are prohibited from using your information for any purpose beyond the service they provide to us. In circumstances where we are legally required to disclose information — such as in response to a valid court order, regulatory request, or law enforcement inquiry under Philippine law — we will comply with those obligations while taking reasonable steps to notify you where permitted. If phblaze undergoes a business transfer, merger, or acquisition, your personal data may be transferred as part of that transaction, and you will be notified of any material change in how your data is handled. We will never share your financial account details or payment credentials with any party that is not directly involved in processing your approved transactions.

Your personal data is stored on secure servers and is accessible only to authorised personnel who require it to carry out their responsibilities in connection with the phblaze platform. We retain your account information for as long as your account remains active and for a reasonable period thereafter in order to comply with legal, regulatory, and audit obligations that apply in the Philippines. Transaction records and identity verification documents are retained for the minimum period required by applicable Philippine regulations governing online entertainment platforms. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, subject to any retention obligations we are required to fulfil before deletion can be completed. Data that is no longer required for operational or legal purposes is securely deleted or irreversibly anonymised so that it cannot be linked back to you. We periodically review our data retention practices to ensure we are not holding personal information beyond what is necessary and proportionate for the purposes described in this policy.

As a registered player based in the Philippines, you have the right to request access to the personal data that phblaze holds about you, and to ask for corrections if any information is inaccurate or out of date. You may also request the deletion of your personal data where there is no overriding legal or regulatory reason for us to continue holding it, and we will respond to such requests within a reasonable timeframe. If you believe your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable Philippine data protection law, you have the right to raise a complaint with us directly by emailing [email protected]. You may also have the right to object to certain types of data processing or to request that processing be restricted in specific circumstances, and we will consider each such request in good faith. We will not discriminate against you or restrict your access to the platform as a result of you exercising your data rights in a legitimate manner. To submit any data-related request or query, please contact us at [email protected] with your registered account details so that we can verify your identity before taking action.

phblaze may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer to players in the Philippines. When we make material changes, we will update the revision date at the bottom of this page and, where appropriate, notify registered players through their account or email address. Your continued use of the platform after any updated policy has been published will be taken as your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact us at [email protected] to discuss your options. Previous versions of this policy are not archived publicly, so we recommend saving a copy if you need a record of any specific version for your reference.

Last reviewed: June 2025. This Privacy Policy applies to all registered players on phblaze accessing the platform from the Philippines.